Billing FAQs: Frequently Asked Questions
Who do I call for questions about my account?
Student Financial Services can assist you with questions
about your student account balance. They can be reached Monday through
Friday 8:00 a.m.-5:00 p.m. in Moench (A102).
In Indiana: 800-552-0725 ext. 8296
Outside Indiana: 800-248-7448 ext. 8296
Or contact Student Financial Services via e-mail
When can I expect to receive an invoice?
A student invoice will be mailed to both the student's
campus mailbox and the student's permanent address approximately thirty
days prior to the start of the quarter. These invoices will include all
applicable charges and anticipated financial aid.
Will I receive statements on my account?
A student statement will be mailed to both the student's
campus mailbox and the student's permanent address approximately ten days
after the start of the quarter. Subsequent statements will be issued
semi-monthly only on those accounts that have had activity since the last
When is my payment due?
2009 - 2010
2010 - 2011
Fall 10 :
Aug. 28, 2009
Fall 11 :
Aug. 27, 2010
Winter 10 :
Nov. 20, 2009
Winter 11 :
Nov. 19 2010
Spring 10 :
Spring 11 :
Feb. 25, 2011
All payments must be RECEIVED IN STUDENT FINANCIAL SERVICES
(MOENCH, A102) BY 5:00 P.M. ON THE DUE DATE!
There will be a $25.00 LATE FEE assessed on any
outstanding balance remaining after the due date. Interest at one and
one-half percent per month (18%APR) will be added to all accounts 60 days
How can I make my payment?
Payments can be made in the Student Financial Services
Office, (Moench, A102) between the hours of 8:00 a.m. & 5:00 p.m. Monday
through Friday. Credit card payments can be made by call 812-877-8296.
On-line payments (credit card and e-checks) can now be
made by utilizing the
student's banner web account
Rose-Hulman Institute of Technology
Campus Mail 21
5500 Wabash Ave.
Terre Haute, IN 47803
Or contact Student Financial Services via e-mail
Interest-Free Monthly Payment Option - Tuition Management Systems
If you would like to pay
your education expenses monthly, use the Interest-Free Monthly Payment
Option offered by our partner, Tuition Management Systems. The payment
option is available for a small enrollment fee and includes personal
account service, automated account information 24 hours a day, access to
your account through their web site,
www.afford.com or contact them at 1-800-722-4867 with
questions and discover the many ways they can help you afford education.
I'm using the Tuition Management
System, why do I continue to receive statements?
The student will receive the semi-monthly statements to
reflect the activity on their account. As long as a student continues to
make regular payments to TMS, the student can disregard the amount due on
their statement. At the end of the Spring quarter, if the student has
overpaid the TMS program, a refund check will be issued. If the student
has underbudgeted and still owes a balance on their account, a letter will
be sent indicating the amount owed.
What do I need to know about my Financial Aid credits?
All financial aid awards, including scholarships and
grants, are show as anticipated credits against the charges on your
student invoice. These anticipated credits will become actual
credits to your account approximately ten days prior to the first day of
classes. These credits will be reflected on your first quarterly statement
provided that all requirements for verification have been completed and
that all promissory notes have been signed and returned to the Financial
Aid office. Outside scholarships will be credited to the student's account
only after the funds have been received by the Institute from the outside
Where do I return the Promissory Note for the Federal Loan programs?
The promissory note(s) for all Federal Perkins Loans, Ford
Federal Direct Stafford Loans, and Federal Direct PLUS Loans must be
returned to the Financial Aid office before the actual credit can be
given. Please note that the Federal Direct Stafford Loans have a 3%
origination fee and PLUS Loans have a 4% origination fee that will be
deducted from the amount borrowed. Therefore, the anticipated credits and
actual credits will be 97% and 96% of the total amount borrowed,
How/when will my financial aid awards appear on my account?
Financial aid awards will be credited to the student's
account and subtracted from institutional charges. One third of each award
(the quarterly amount listed on the financial aid award letter) will be
applied to the billed charges each quarter. If financial aid assistance
exceeds billed charges, a refund check will be issued to be used for any
non-billed expenses as they occur each quarter.
- Federal Work-Study Funds/Work-Opportunity Funds are
paid to the student via payroll. They are never
credited to the student's account.
- A signed promissory note must have been received by
the Financial Aid office in order for the loan proceeds to be
applied as actual credits to the student account.
- Outside awards will be credited quarterly unless our
office receives written authorization from the donor specifying
alternative disbursement instructions. The Financial Aid office must
receive these funds before credit can be given.
- The entire Hoosier Scholar Award will be credited to
the Fall quarter billing.
When can I expect my refund?
If the financial aid credits exceed your quarterly charges,
a refund of the excess proceeds will be processed and sent to the student
after the tenth business day of the academic quarter. A refund of the
excess PLUS loan proceeds will be made to the parent borrower unless
permission is given to release these funds to the student.
Do I need the student insurance?
All registered students are required to show proof of
health insurance. Beginning with the Fall quarter of each academic year,
the student insurance premium will be added to the invoice. This premium
can be waived by completing the insurance waiver form at
This waiver must be
completed at the beginning of each academic year. Students participating
in the COOP or Studies Abroad programs must also show proof of insurance.
What if I have questions about my Laptop Computer?
Questions regarding the laptop computer can be directed to
Erik Johnson, Laptop
Implementation Coordinator 812-877-8933.
How will my Laptop Computer be billed?
The entire cost of the laptop will be placed on the Fall
quarter invoice with the associated payment. If you should have questions regarding the laptop computer
financing, please contact the Financial Aid office 812-877-8259 or visit