Getting Online at Rose-Hulman

To access Rose-Hulman's network, your network card must be registered with IAIT. Network devices that have a web browser must use the Automatic DHCP Registration tool, accessible simply by connecting an unregistered device to the network and opening a web browser. For network devices that do not have a web browser you should send the MAC address to the  Help Desk.

All student network card registrations are deleted during the summer. All students will need to register their wired and wireless network cards upon their return.

For Wired Network Devices

• Connect your wired network device in any lab, classroom, or residence hall. (Except for the CS lab)
• Start the device and open a web browser.
• Attempt to navigate to any web page. An Automatic DHCP Registration tool website should come up.
  • If this page does not come up send your MAC Address to the Help Desk.
• Follow the Automatic DHCP Registration tool's instructions

For Wireless Network Devices

• Start your wireless device.
• Verify you have a connection to the wireless network in the academic building, the library, or the union.
• If you are connecting to the RHIT network Do NOT start the VPN client.
• Open a web browser.
• Attempt to navigate to any web page. An Automatic DHCP Registration tool website should come up.
  • If this page does not come up send your MAC Address to the Help Desk.
• Follow the Automatic DHCP Registration tool's instructions
• After registration, you will need to use the VPN for wireless access if you use the RHIT wireless network.

Still doesn't work?

If your computer is registered on the network (remember that students returning from summer break will need to register both their wired and wireless cards before they can be used) but is still unable to connect, make sure to reboot after registration. If after a reboot, you are still unable to use the internet, it could be that your network settings are not correctly configured.

The first step to take is to determine whether you have obetained a valid IP address. If you are using Windows NT/2000/XP/Vista, open a command prompt by clicking Start, then Run and type 'cmd'. At the command prompt, type 'ipconfig' to see the address of your network adapter. The address of your card will be labeled "Physical Address".

You will see a line that reads similar to: "IP Address .... 137.112.92.150". If you have an IP address that starts with 137.112, then you are most likely getting a valid IP.

A common problem when students or faculty live off campus is that they change (or someone changes for them) their network settings so that they can use other Internet connections.

Click Start, then Control Panel. Open your Network Connections. You should see several network connections. Typical connections include a local network connection (wired), a loopback adapter (part of AFS, do not disable), and a wireless network connection.

For the wired connection, you will need to ensure that all IP address and DNS addresses are set to be automatically obtained from the DHCP server. This can be verified by opening the Control Panel and then Network Connections. Right-click on "Local Area Connection" and choose Properties.

In the new window, choose "Internet Protocol" (you may need to scroll down a bit) and click "Properties". See the picture below for an example.

On the screen that pops up, all of the text boxes should be grayed out, and the options "Obtain an IP address automatically" and "Obtain DNS server address automatically" should be chosen. If they are not, set them, and then click OK until you are back to the Network Connections area.

If this does not solve your problem, please bring your laptop to the Help Desk for assistance.