Announcements
Tuesday, May 13, 2008
Posted at 8:53 am EST
NOTICE: Bandwidth quotas will be reinstated effective immediately
FROM: Office of Instructional, Administrative & Information Technology
NOTICE: Bandwidth quotas will be reinstated effective immediately
INFORMATION
A number of students contacted IAIT following the elimination of the bandwidth quotas. This decision was made in consultation with, and was approved by, the Academic Technology Committee with the belief it would improve the campus computing experience for students making almost all of the Internet bandwidth available to students during off-hours. Based on the feedback to IAIT and the Academic Computing Committee the removal of the bandwidth quotas has had a deleterious effect on network performance.
The Academic Technology Committee met to discuss the feedback and recommended that IAIT reinstate bandwidth quotas. Effective immediately, bandwidth quotas will be reinstated. The limits are 3 gigabytes in a 24-hour sliding window or 5 gigabytes in a 72-hour window. The complete bandwidth policy is available at http://www.rose-hulman.edu/TSC/policies/download_upload_amounts/.
You may contact the Help Desk with any questions at helpdesk@rose-hulman.edu or x-8989.
Friday, April 11, 2008
Posted at 9:39 am EST
New Banner Web Services Links/URLs
NOTICE: New Banner Web Services Links/URLs
INFORMATION
As part of the system upgrade completed this past weekend, all Banner and Banner-related web services have new web addresses (URLs). An effort has been made to update the links on Institute web pages, but any bookmarked links that you may have saved will no longer work.
For your reference, here are the new URLs for some commonly-used web applications:
Banner Web (also called Banner Self Service):
https://prodbss.rose-hulman.edu/BanSS/twbkwbis.P_WWWLogin
Other than Banner Web, most of the other web applications have a new URL that differs only in the server name:
What used to be found at https://banner.rose-hulman.edu/ Some examples: Registrar’s Schedule Lookup Page: WebPO: View Advisee Transcript (limited to current advisors) Posted at 9:38 am EST NOTICE: Suspension of the download/upload quotas for residence hall networks INFORMATION The residence hall networks will be allocated a minimum of one-third of Rose-Hulman's Internet bandwidth (currently 45 megabits per second). If additional bandwidth is available the students will be able to use that as well, subject to specific allocations set aside for Logan Library and IAIT enterprise servers. Note that the limits established for peer-to-peer networking are not affected by the suspension of this policy as peer-to-peer limits are covered under a separate policy. It also does not apply to any limits placed on classrooms or laboratories. Faculty/staff were never included under this policy so there is no impact on them. Bandwidth available to individual students will be automatically allocated based on the bandwidth available and the number of students using it. For example, if only one student was using the Internet they would have 100% of the available bandwidth, ten students would each get 10% of the available Internet bandwidth, and 1000 students using the network would each get 0.1% of the available Internet bandwidth.
Posted at 2:02 pm EST NOTICE: Be alert for email asking for your username and password INFORMATION The email claims to have been sent by the help desk or IT support departments and asks users to send their username and password to the organization to complete their email account. The following is a sample message from one of the schools targeted: --------------------------------------------------------------------------------------------- To complete your email.xxxx.edu account, you must reply to this email immediately and enter your password here (*********) Failure to do this will immediately render your email address deactivated from our database. You can also confirm your email address by logging into your email.xxxx.edu account at https://email.xxxx.edu EMAIL.XXXX.EDU TEAM The Rose-Hulman Help Desk will NEVER ask you to send your password via email. Email is not a safe or secure mechanism for transmitting confidential or sensitive information such as a password. Please be alert for these types of attacks, whether they target Rose-Hulman or another organization with which you are affiliated. Please contact the Help Desk with any questions at helpdesk@rose-hulman.edu or x-8989. REFERENCES Microsoft: Spear phishing: Highly targeted scams http://www.microsoft.com/protect/yourself/phishing/spear.mspx Wikipedia: Phishing The New York Times: Gone Spear-Fishin' Posted at 2:51 pm EST NOTICE: Banner maintenance activity scheduled for Tuesday, January 29, 2008 SUMMARY AND IMPACT IAIT staff will be upgrading the Banner Financial Aid module and cloning the production database for use in the development environment on Tuesday, January 29, 2008 beginning at 5:30pm. The maintenance activity is expected to be completed by 10:30pm. All Banner applications will be unavailable during this time. This includes Banner Web, Banner Self-Service, Banner Forms and processes, and any internal applications that derive their data from Banner, such as the Registrar's Schedule Lookup Page. You may check system status by either calling x-8444 for direct access to the recorded status message or by calling the Help Desk at x-8989 and then choosing option '3'.
Posted at 2:50 pm EST NOTICE: Availability of upgraded Origin data analysis and graphing software Rose-Hulman licensed the OriginLab Origin data analysis and graphing software for the campus. Release 7.5 was made available in October 2007. The student license for Origin 7.5 is due to expire on January 31, 2008. All students with this version of the software are encouraged to upgrade to Origin 8. The faculty key for Origin 7.5 does not expire but all faculty using Origin 7.5 are also encouraged to upgrade to Origin 8. Origin 8 is located on Tibia in the folder \\tibia\public\Course Software\Origin8. Installation instructions are available at http://www.rose-hulman.edu/TSC/software/documentation/course_software/origin8/. Please contact the Help Desk with any questions at helpdesk@rose-hulman.edu or x-8989.
Posted at 3:01 pm EST NOTICE: Angel Maintenance Scheduled for Tuesday, January 22. 2008 ADDITIONAL INFORMATION: Posted at 2:05 pm EST NOTICE: IAIT maintenance activity for Friday, January 11, 2008 SUMMARY You may check upgrade status by calling the Help Desk at (812)877-8989.
Posted at 9:30 am EST NOTICE: Special IAIT Maintenance Activity Scheduled for Thursday, January 10, 2008 SUMMARY AND IMPACT Only users of Addiator will be affected. Since Addiator will be powered-off to replace the memory modules all active processes and background jobs will be terminated as the systems shuts down. You may check system status by either calling x-8444 for direct access to the recorded status message or by calling the Help Desk at x-8989 and then choosing option '3'.
Posted at 2:51 pm EST NOTICE: IAIT maintenance activities for January 2-4, 2008 SUMMARY IAIT staff will be performing the following maintenance activities during the week of January 2-4, 2008. I. The network staff will perform chassis upgrades on the institution's core Nortel Passport 8600 routers on Wednesday, January 2, 2008. These six routers will be upgraded according to the following schedule. A. Theorodrome: 8:00am until 12:00pm (noon), Wednesday, January 2, 2008 B. Computer Science and Software Engineering Computer room: 1:00pm until 5:00pm, Wednesday, January 2, 2008 C. Crapo Hall and Moench Hall: 5:00pm until 9:00pm, Wednesday, January 2, 2008 During the course of the past few months the AFS file servers have suffered from reliability problems, resulting in connectivity and performance problems for users of the service. The AFS file server software must be upgraded to address these problems. There are four AFS file servers that must be upgraded. Each file server has approximately one terabyte of storage allocated to AFS. The upgrade procedure is as follows. A. Two of the four AFS file servers will be selected to begin the upgrade procedure. All AFS data managed by these two AFS file servers will be migrated to the other two AFS file servers. This process requires physically copying the AFS data, which is estimated to take approximately four hours per server. Data will remain available during the copying process. B. Once the data migration is complete the new host servers will assume responsibility for managing the AFS data. It is at this point that there may be a brief period, usually less than one minute, when data is unavailable. Attempts to access when the management responsibility moves result in a delay or system pause until the new host responds. C. The two servers with no AFS data will have the AFS service stopped and the software upgraded. D. The upgrade procedure, steps A. through C., will be repeated for the other two AFS file servers. E. Once the AFS server software is upgraded on all four file servers the AFS data will be redistributed to balance the server load across the four systems. We do not expect any significant service interruptions during the upgrade. However, due to the large amount of data being managed by AFS and the desire to minimize service interruptions, it will take several days to complete. During this time there will not be any staff at the Help Desk. However, you may contact the staff by sending email to helpdesk@rose-hulman.edu or by calling the Help Desk at extension 8989 (812-877-8989) and leaving a message. IAIT staff will check the Help Desk voice mail throughout the day on Wednesday, Thursday and Friday. You may check system status by either calling x-8444 for direct access to the recorded status message or by calling the Help Desk at x-8989 and then choosing option '3'.
Posted at 3:16 pm EST NOTICE: Banner maintenance activity scheduled for Tuesday, December 4, 2007 SUMMARY AND IMPACT IAIT staff will be upgrading the Banner Financial Aid module on Tuesday, December 4, 2007 beginning at 5:15pm. The upgrade is anticipated to be completed by 7:00pm. The only application that should be unavailable, other than the Financial Aid module, will be the WebPO functionality; no other Banner applications should be affected. You may check system status by either calling x-8444 for direct access to the recorded status message or by calling the Help Desk at x-8989 and then choosing option '3'. Posted at 12:42 pm EST NOTICE: Maintenance activity for networking infrastructure on Tuesday, November 6, 2007 SUMMARY IAIT staff will be performing software upgrades on the Cisco switches located around campus on Tuesday, November 6, 2007 from 5:15pm until 7:30pm. There will be NO network connectivity during the software upgrades in the following areas: IAIT staff will also be upgrading software on the Contivity VPN server during this time. There will be no connectivity to the VPN (from the on-campus wireless or from off-campus) during this upgrade. You may check system status by either calling x-8444 for direct access to the recorded status message or by calling the Help Desk at x-8989 and then choosing option '3'.
Posted at 12:27 pm EST NOTICE: Banner maintenance activity scheduled for Tuesday, October 30, 2007 SUMMARY AND IMPACT IAIT will be performing maintenance activities on the Banner Oracle databases on Tuesday, October 30, 2007 beginning at 5:30pm and lasting until 10:00pm. Maintenance activities include resetting the disaster recovery database instance and cloning the production database for use in the development environment. All Banner applications, including those in DEVL, will be unavailable during this time. This includes Banner Web, Banner Self-Service, Banner Forms and processes, and any internal applications that derive their data from Banner, such as the Registrar's Schedule Lookup Page. You may check system status by either calling x-8444 for direct access to the recorded status message or by calling the Help Desk at x-8989 and then choosing option '3'. Posted at 11:12 am EST FROM: Office of Instructional, Administrative & Information Technology NOTICE: Password change recommendation for laptop users IAIT recommends that ALL laptop users, especially faculty and students, change your laptop password after changing your Kerberos password. Laptop computers are configured by IAIT to use a local computer account and not the domain (a.k.a. Kerberos or network) account for logon. Microsoft Windows will attempt to use your local laptop logon credentials to access network resources like printers or shared folders on Tibia. If the local and domain passwords are different you will have to access a network resource, like a file share on Tibia, with your domain password before accessing the desired network resource, e.g. a network printer. Instructions for changing your laptop password can be found at Posted at 4:13 pm EST Due to the high-volume of requests for assistance in setting up the RHIT-1X wireless network, IAIT Helpdesk has created a guide to assist campus users in establishing this network on their Microsoft Windows XP SP2 laptops. This guide is available from our website at: http://www.rose-hulman.edu/TSC/services/internet_connections/RHIT-1X_Setup_Guide.doc ***VISTA USERS: This guide is not designed or tested against any verison of Microsoft Windows Vista. Use this guide at your own risk!
Will now be found at https://prodweb.rose-hulman.edu/
https://prodweb.rose-hulman.edu/regweb-cgi/reg-sched.pl
https://prodweb.rose-hulman.edu/webPO/
https://prodweb.rose-hulman.edu/advisors
Please contact the Help Desk with any questions at helpdesk@rose-hulman.edu or x-8989.
Suspension of the download/upload quotas for residence hall networks
Effective immediately, IAIT has suspended enforcement of the download/upload quota policy. This change was made in consultation with the Academic Technology Committee and was approved at their meeting of Monday, March 24, 2008. It is our belief, and that of the Academic Technology Committee members, that this change will be beneficial to residential students.
Monday, February 04, 2008
[Information Security Warning] Be alert for email asking for your username and password
A number of colleges and universities have recently been victims of "spear phishing" attacks. A "spear phishing" attack is a targeted attack against an organization that uses email appearing to originate from an official or department within the organization. [See the references below for more information.] According to security staff at other schools the email sent to their campus community looks genuine.
Dear Email.xxxx.edu Subscriber,
Thank you for using EMAIL.XXXX.EDU !
---------------------------------------------------------------------------------------------
http://en.wikipedia.org/wiki/Phishing
http://www.nytimes.com/2005/12/04/business/yourmoney/04spear.html
Tuesday, January 29, 2008
[Service Announcement] Banner maintenance activity scheduled for Tuesday, January 29, 2008
[Information] Availability of upgraded Origin data analysis and graphing software
INFORMATION
Tuesday, January 22, 2008
[Service Announcement] Angel Maintenance Scheduled for Tuesday, January 22, 2008
IAIT plans to install an ANGEL IMMEDIATE FIX at 5:45pm tonight (Tuesday 1/22/08). The ANGEL web and database servers will also be rebooted to complete some Microsoft updates. Issues fixed include:
• Mail sent prior to December Service Pack where the source was from within a course, but the recipient
was not in the source course caused the To: field to not be populated when the recipient replies to
the sender.
• If user's name Viewable By settings is set to > 1 and user does not share enrollment in a course with the
sender, there is potential the recipient is not listed in group's Select Message Recipients.
• Course Mail Cc and Bcc fields are not working.
• Students' replies to instructors go to the instructors personal mail in courses with course id starting with P-Z.
• A recipient with plain text preferences that replies to a message from a course with "&" results in an error.
• Users unable to access DRM protected content
Friday, January 11, 2008
[Service Announcement] IAIT maintenance activity for Friday, January 11, 2008
IAIT staff will upgrade the external email server beginning at 8:00am on Friday, January 11, 2008. This upgrade was originally scheduled for Thursday, January 3, 2008; however, other activities required more time and effort than planned and this upgrade was rescheduled for tomorrow. The upgrade is expected to be completed by 12:00pm (noon) on Friday, January 11, 2008. During this four period users of this system will not be able to connect to the web interface to send or receive email through this server. Only Rose-Hulman retirees will be affected by this upgrade.
Thursday, January 10, 2008
[Service Announcement] Special IAIT Maintenance Activity Scheduled for Thursday, January 10, 2008
IAIT will be replacing memory modules in Addiator, the academic Linux server, beginning at 7:30am on Thursday, January 10, 2008. The maintenance activity is expected to be completed by 8:00am. Addiator has experienced several crashes over the past several weeks that have been traced to failing memory modules. Replacement modules have been received and will be installed beginning at 7:30am.
Friday, December 21, 2007
[Service Announcement] IAIT maintenance activities for January 2-4, 2008
This router provides connectivity to classrooms, offices and laboratories located on the second and third floors of Crapo Hall. All network-attached devices in these rooms will lose network connectivity while the chassis is upgraded.
This router provides connectivity to the Computer Science and Software Engineering Department's classrooms, offices and laboratories located in Moench Hall. All network-attached devices in these rooms will lose network connectivity while the chassis is upgraded.
These routers provide connectivity to the remainder of campus, including connectivity to servers in the IAIT computer room and the Internet. While the routers in the IAIT computer room are upgraded there will be no access to any network-based services, including DNA, DHCP, email, web servers, Banner, ANGEL or Tibia-hosted printers. There will be no Internet connectivity while the Moench Hall routers are upgraded.
II. System administrators will upgrade the AFS file servers beginning at 8:00am on Wednesday, January 2, 2008. The process is expected to be completed by 5:00pm on Friday, January 4, 2008.
III. [RETIREES ONLY] System administrators will upgrade the retiree email server beginning at 8:00am on Thursday, January 3, 2008. The upgrade is expected to be completed by 12:00pm (noon) on Thursday, January 3, 2008. During this period retirees will not be able to connect to the web interface to send or receive email through this server. Only Rose-Hulman retirees will be affected by this upgrade.
Tuesday, December 04, 2007
[Service Announcement] Banner maintenance activity scheduled for Tuesday, December 4, 2007
Friday, November 02, 2007
[Service Announcement] Maintenance activity for networking infrastructure on Tuesday, November 6, 2007
o) All residence halls
o) All campus fraternity and sorority houses
o) Public Safety
o) White House
o) Chemistry
o) Electrical Engineering
o) Admissions
o) Business Office
o) Computer Science Operating System Lab
Wednesday, October 31, 2007
[Service Announcement] Banner maintenance activity scheduled for Tuesday, October 30, 2007
Friday, September 14, 2007
[Information] Password change recommendation for laptop users
http://www.rose-hulman.edu/TSC/services/account_information/account_passwords/.
Friday, September 07, 2007
[Information] Setup Guide for RHIT-1X Network Available
