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IAIT

IAIT Technical Services Center

IAIT supports the Rose-Hulman campus computers, networks, and telephones.

For questions about this web site and/or its content, please email helpdesk@rose-hulman.edu or log into the Parature Support Portal to submit a problem to the IAIT Help Desk.

To submit comments or problems with a specific page use the "Report a problem with this page" link found on the bottom of each page.

Site Directory

Services

- These are the areas for which IAIT provides assistance. This includes email usage and setup, printers, telephones and voicemail, and software documentation.

Tools

- These are the tools available for your online use which include the network password change tool, bandwidth usage utility, and Exchange quota tool.

Submit a problem

- Use this to log in to the Support Portal and create a ticket for your problem. You may also check the status of your tickets and read frequently asked questionsIf you cannot log in due to not having a Kerberos account, send your problem to the Help Desk via email.

Policies

- See IAIT's computer and network acceptable use policies, bandwidth utilization policy, scheduled maintenance activities, and others.

Dell Premier Store

- Visit Rose-Hulman's store on Dell.com.

Publications

- This area contains archives of our newsletter The Kernel and emailed announcements.

Whom to contact

- Have a question about Angel or some other specific service? Check here for answers about whom to call.

Popular Topics

Tools, Services -> Internet Connections -> Network Statistics, Services -> Email, Software -> Acquiring, Laptops

Recent site updates

October 28th, 2011
Services /
Services / Unsupported / Thunderbird /
Services / Email Exchange and Mailing Lists /
Services / Internet Connections / Getting Online at Rose-Hulman / Locating your MAC Address /
October 26th, 2011
Online Forms / IAIT Suggestion Box /
October 17th, 2011
Policies / Bandwidth Utilization /
Services / Internet Connections /
October 6th, 2011
Software / Licenses /
Software / Documentation / Applications / AFS for Laptops / Installation Instructions /
Services / Printers /