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Optimizing processes for
making medicine

Like most inquisitive siblings, Andrew Gillman wanted
to know what his father did during all those long hours away from home.
Some of his friends parents were teachers. Others were air
traffic controllers, athletic trainers, dentists and building contractors.
So, what did Steve Gillman do at Eli Lilly and Company?
We make drugs, Steve replied in a matter-of-fact fashion
while driving his son to soccer practice.
Andrew turned abruptly to look into his fathers eyes.
Drugs?! he countered.
Realizing what his son was thinking, Gillman immediately took steps to
clear up the situation.
No, son, we make medicine.
Its this type of quick thinking, common sense and keen
communication skills that have helped Gillman (Chem. Eng., 79) throughout a
successful 20-year career as an engineer, manager and director at Lilly.
Since 1996, the Brookville, Ind., native has been director of
Lillys Engineering Tech Center, responsible for leading a global organization of
engineering technologists that help optimize the companys manufacturing and
development processes, and facilities. He oversees a 150-person team with a $20 million
annual budget.
I feel very fortunate that I have loved engineering and have
always worked in a technical arena, with quality technical staff members and a company
that values technical expertise, assessed Gillman, one of a family of 10 children
(younger brother Carl is a 1990 Rose-Hulman graduate). I may be the team leader, but
first and foremost Ive been an engineer who appreciates the corporate setting.
Ive learned that everything engineers do reflects on the companys economic
well-being. One of my roles is to help other learn to sell their engineering skills and
ideas.
At Lilly, perfecting such things as new insulin delivery devices for
diabetes patients and developing new anti-depression drugs improve the lives of people
throughout the world.
You know youre helping people. Sometimes it hits close to
home: Youre helping a neighbor or the parent of one of your childs classmates
at school. Thats the most gratifying aspect of my job, Gillman said during a
meeting with Rose-hulman chemical engineering majors. I have enjoyed what I have
done at Lilly. The company has always challenged me.
One of Gillmans biggest challenges came from 1988-91 as project
manager for the design and construction of Lillys $210 million biosynthetic bulk
manufacturing facility in Indianapolis. It is one of the companys largest capital
projects ever accomplished.
It was good for my career, but not as good for my family life .
Thank God my children were young at the time, he recalled. I worked far too
much (65 to 70 hours a week). I learned that I had to set priorities for my life and my
professional career. I couldnt do it all. I started to rely on others more. I became
a better manager. I learned to listen better. The experience has caused me to do my job
differently today.
Those are qualities Gillman now seeks when recruiting and retaining
engineers as Lillys management sponsor for Rose-Hulman. Its a relationship
with the college that hes nurtured during the past 14 years.
Im looking for people with the passion for
engineering, he states, adding engineering experience, communication skills and
ability to work in teams are other requisites for Lilly. Rose-Hulman graduates are
much more advanced communicators than when I graduated. They know how to sell a product. I
dont think I would have been hired by Lilly if I was graduating today. I wasnt
as well-rounded as todays Rose-Hulman graduates. I had a lot to learn.
After starting as a staff engineer in 1979, Gillmans Lilly
experiences have also included service as head of a corporate projects engineering
department (1986-88), manager of environmental affairs (1991-93), and manager of
environmental, containment, process and energy tech centers (1993-96). He has spent three
years in his current position.
As long as the job is exciting Ill always be happy,
he says. I still havent figured out how to do my job in a 40-hour week. I
spend too much time in meetings. My wife, Cindy, (the couple met on a blind date at
Rose-Hulman) keeps me grounded, along with two children. Im still working very hard
to keep everything balanced in my life. Its a daily challenge.
by Dale Long |
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